Dawn M. Rice

Education

 

1990 - 1991 Wooster Business College Wooster, OH

Medical Secretary/Receptionist

Certified Medical Secretary/Receptionist

Work experience

 

June 2006 - present Bauer CorporationWooster, OH

Inside Sales Account Manager

answer 8 line phone and route incoming calls

manage and track customer orders

research and resolve customer issues, including accounting and logistics

liase with outside sales, both in company and independent field reps

proficient in Microsoft Office Suite of programs, including Excel, Word, and Outlook

assist with marketing projects as needed

2003-2004 Smithville, OH

Apartment Manager

maintain tenants in four unit rental property

advertise availability

follow up on leads

manage property maintenance

monitor tenant satisfaction

resolve tenant/landlord issues

1991 - 1996 Medina General Hospital Medina, OH

Unit Clerk/Secretary

Answer three line phone

Coordinate schedules for doctors and 10-15 nursing personnel daily

Maintain unit paperwork, including filing

track patient care for 20-30 patients daily, including the scheduling of test and discharge arrangements and contacting various departments for stat orders

answer inquiries from patient families regarding patient care and hospital facilities

 

2000 - present Institute of Karate-Do Wooster, OH

Sensei Instructor

instruct students, including both group and private lessons

supervise students participating in assistant instructor program

greet new students and their families, orient them to dojo rules and procedures

refer prospective students to owner for follow up

open and close

 

1989 - 1991 Wendy’s Akron, OH

Cashier

take and fill customer orders

run cash register

open and close store

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