Jenny Penney


931 Lake Dr
Wooster OH 44691
330 262 3603
Objective Experience Education Other Achievements

Objective

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Obtain a challenging, customer-focused position in a growth-oriented company.

Work Experience

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May 2005-Present, Bauer Corporation (Wooster OH)

Inside Sales Account Manager
  • answer 8 line phone and route incoming calls
  • manage and track customer orders
  • research and resolve customer issues, including accounting and logistics
  • liase with outside sales, both in company and independent field reps
  • resolve inventory issues with other locations
  • process and manage all internet orders for a four-location retail business
  • proficient in Microsoft Office Suite of programs, including Excel, Word, and Outlook

2000-Present, Catered Services (Eastlake OH)

Assistant Event Coordinator
  • maintain customer satisfaction during various events
  • supervise setup and tear down
  • adapt to any situation and keep things running smoothly
  • remain gracious under pressure
  • present a confident, trustworthy impression to the customer and other guests

Jan 2005-May 2005, Franklin Insurance (Wooster OH)

Office Manager
  • answer 4 line phone and route incoming calls
  • enter new customers and set up policies
  • independently supervise office operations
  • communicate clearly and effectively with Insurance Sales Agents
  • open and close office as necessary
  • post cash receipts
  • assist in planning and execution of marketing projects as necessary

May 2004-July 2004, Herbuck Alder & Co. (Cleveland OH)

Marketing Intern
  • handle assigned territories
  • assisted in planning of major health benefits seminar, including registration, assembling information packets, and preparation of seminar materials
  • participated in administering a health benefits survey to 4000 companies. 160 companies in territory completed survey.
  • maintain positive attitude and teamwork in fast-paced environment

2001-2002, City of Willowick (Willowick OH)

Day Camp Counselor
  • supervise care and safety of sixty-eight children under age twelve
  • plan and organize local field trips
  • arrange and supply daily camp activities

Education

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Baccalaureate Studies (BA History, Ongoing)

2002-2004 Cleveland State University (Cleveland OH)
1999-2002 Kent State University (Kent OH)
1997-1999 Lakeland Community College (Kirtland OH)

Other Achievements

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Competitive Runner

  • completed half marathon May 21, 2006
  • completed Chicago Marathon, 2006